FAQs

Your questions, answered.

Q: What is your return policy?

A: 14 - days return policy. However we always look at the situation and always attempt to provide you with the best customer service possible.

Q: Do you combine shipping?

A: Shipping is combined on multiple items.

Q: When can I expect my order to arrive?

A: We always ship the same day that the item has been paid for or the next day. Anywhere from 1-6 days, depending on where you live. If you need a faster delivery, please contact us and it can be arranged.

Q: How much is the Shipping and Handling Charge?

A: Shipping for clothing and shoes is usually $6.95 or it’s FREE. For larger items that require special care or packaging the cost varies.

Q: Do you ship internationally?

A: We do ship internationally; however, we ask that you contact us before buying an item so that we can figure out the cost.

Q: Are moth holes in St. John Knits repairable?

A: Yes, moth holes can be repaired by professional knit repair companies usually for a small fee. Anybody can fix the hole, but professionals can usually do invisible work.

Q: Can St. John Knits be dyed?

A: St. John knits dye very well, especially if there are stains (only to a darker color). They may shrink from 1/2 a size to a size, but they usually turn out very well.

Q: Can St. John Knits be made larger?

A: The process called blocking can make St. John Knits larger in size. The maximum result depends on the exact content of the knit.

Q: Do knitwear alterations show on garments?

A: If you use a professional knitwear specialist, the knit alterations shouldn't show. Shortening pants, skirts, tops, jackets, sweaters can have the same finishing as original.

Order Questions
Can I change or cancel my order after it has been placed?
How can I check my Order Status?

Contact us about your order

Price/Promotion Adjustment
Item not received
Damaged item
Wrong item received
Other order questions

Is my credit card information secure at Elizabeth-s and Elizabeth’sBargainBin.com?

Your security is our priority at Elizabeth’sBargainBin.com. For your protection, we use newest technology to encrypt your credit card information. To ensure that your connection is secure while making an online purchase, check the lower left-hand corner of your browser window for an unbroken key or closed lock symbol, indicating that protection is active and your information is safe. You can feel confident in the knowledge that placing an order with elizabethsbargainbin.com is just as secure as ordering with us over the phone.

For more information, please read our Security Policy

Your security is a priority at Elizabeth’sBargainBin.com. To provide credit card security and keep your personal information safe, we use newest technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. 

For return visits to the site, we can also store your credit card information in our system using that same technology. Shopping at Elizabeth’sBargainBin.com is safe, convenient and secure.
To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser.
If at any time you are uncertain about the security of our site, view our Privacy Policy. To phone in an order, call 1 941 747-8723 and a customer service representative will be happy to assist you.

Protection Against Credit Card Fraud
Under consumer protection laws, your liability is limited to $50 in cases of fraudulent charges to your credit card account.

My Account

I've forgotten my password, how do I get a new one?
Visit our My Account Help page and click "Forgotten Password", and we'll email it to you.

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Subscribe to Elizabeth’sBargainBin.com email updates and be the first to know about promotions and new merchandise. In addition, you can choose to get updates about events and promotions. To subscribe you must be registered with Elizabeth’sBargainBin.com. To register:
• Click My Account (also located at the top of every page).
• Enter the required information for registration.
• Use the check box to sign up for email updates.
• Click Submit.

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If you wish to be removed from the Elizabeth’sBargainBin.com email updates list, click the link to unsubscribe on the next email update you receive from us. Or, if you are registered with Elizabeth’sBargainBin.com you can change your preferences in your Profile. Sign in to view your Profile, then uncheck the box next to email updates and click Submit.

How does Elizabeth’sBargainBin.com use my personal information?
At Elizabeth’sBargainBin.com, we respect our customers and understand that you are concerned about privacy. We've instituted policies intended to ensure that your personal information is handled safely and responsibly. Read our Privacy Policy for details.

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